Lash, brow, and skincare policy
Lash and brow cancellation policy template
Lash fills, brow shaping, facial treatments, and skincare appointments often use short booking windows and repeat-client schedules. A clear cancellation rule helps protect chair time without sounding harsh.
Starter cancellation wording
Please give at least 24 hours notice if you need to cancel or reschedule. Late cancellations and no-shows may lose the booking deposit because the time was reserved for your appointment.
Deposit wording
A deposit may be required to hold longer lash, brow, or skincare appointments. The deposit applies to the service total and may be kept for late cancellations or no-shows when the policy was shown before booking.
Reminder wording
Your appointment is coming up tomorrow. Please reply today if you need to move it so the time can be offered to another client.
Client pushback reply
I understand schedules change. The policy keeps the booking process fair and helps protect appointment time that cannot always be refilled at the last minute.
Turn this into a free first draft
Email your service, appointment price, booking channel, and current cancellation problem. No payment is requested now.
Operational template only. Check local rules and booking-platform terms before using fees, deposits, prepayment, or non-refundable wording.