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Fresha salon policy

Fresha salon cancellation policy template

Use this when clients book salon, nail, beauty, or wellness appointments through Fresha and your cancellation rule needs to be visible before confirmation and repeated in reminders.

Booking page line

Please give at least 24 hours notice to cancel or reschedule. Late cancellations and no-shows may require a new deposit before another Fresha appointment is confirmed.

Confirmation line

Your appointment is reserved. If you need to change the time, please use your Fresha booking link or contact us before the notice window.

Reminder line

This is your appointment reminder. Please arrive on time so we can complete the full service, or contact us before the cutoff if something changes.

Client reply

The policy protects booked time for clients and staff. I can help reschedule when notice is sent before the cancellation window.

Get the Fresha wording adapted

Email your service, price, weekly bookings, Fresha setup, notice window, and current no-show problem for a free first draft. No payment is requested now.

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Operational template only. NoShowGuard is not legal, platform, processor, tax, accounting, or financial advice. Check local rules, Fresha settings, booking-platform terms, payment disclosure requirements, refund requirements, and card-network rules before publishing deposit, fee, prepayment, stored-card, or non-refundable wording.