DM booking policy
Instagram DM booking cancellation policy template
Use this when appointments are booked through Instagram, Facebook, WhatsApp, text, or other direct messages and the policy needs to be short enough to paste into a chat.
Booking reply
I can hold that time for you. Please confirm the service, time, and policy: give at least 24 hours notice to cancel or reschedule. Late cancellations and no-shows may require a new deposit before another booking.
Deposit line
A deposit may be needed to reserve the appointment time. The rule is shared before the booking is confirmed so expectations are clear.
Reminder line
This is your appointment reminder. Please arrive on time, and message before the cutoff if you need to reschedule.
Client reply
I understand things happen. The policy protects reserved time and keeps the schedule fair for everyone. I can help move the booking when notice is sent before the cutoff.
Get the DM booking wording adapted
Email your service, price, weekly bookings, DM channel, notice window, and current no-show problem for a free first draft. No payment is requested now.
Operational template only. NoShowGuard is not legal, platform, processor, tax, accounting, messaging, privacy, consumer-rights, or financial advice. Check local rules, platform terms, message-consent requirements, payment disclosure requirements, refund requirements, and card-network rules before publishing deposit, fee, prepayment, stored-card, or non-refundable wording.