Acuity booking policy
Acuity cancellation policy template
Use this when clients book through Acuity and the cancellation rule needs to appear before confirmation, in the confirmation email, and in reminder messages.
Booking page line
Please give at least 24 hours notice to cancel or reschedule. Late cancellations and no-shows may require a new deposit before another appointment is confirmed.
Confirmation line
Your appointment is reserved. If you need to change the time, please use the reschedule link before the cancellation window.
Reminder line
This is your appointment reminder. Please contact us before the notice window if you need to reschedule.
Client reply
The policy keeps reserved time fair for everyone. I can help reschedule when notice is sent before the cutoff.
Get the Acuity wording adapted
Email your service, price, weekly bookings, Acuity setup, notice window, and current no-show problem for a free first draft. No payment is requested now.
Operational template only. NoShowGuard is not legal, platform, processor, tax, accounting, or financial advice. Check local rules, Acuity settings, booking-platform terms, payment disclosure requirements, and card-network rules before publishing deposit, fee, prepayment, stored-card, or non-refundable wording.